Vacancies at Airtel Nigeria

Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is recruiting to fill different positions in Lagos Nigeria.

The telecoms provider on its career page stated that it would be keen to hear from you if you have experience in Networks Engineering, IT Systems, People, Finance, Audit, Marketing or Sales, and are willing to work either in our headquarters in Lagos or from any of its offices across the country.

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These vacancies can be found on the company’s LinkedIn page.

1) Airtel Money & Business Reporting Analyst

Full-time: Mid-Senior level

Location: Airtel Nigeria Lagos State (On-site)

Support the Team Head for all financial reporting activities relating to Airtel Money & Other Business. Support in providing management with information relevant to aid decision making for Airtel Money & Other Business revenue and operational expenses efficiency.

Financial Reporting

Ensure timely and accurate financial reporting for internal purposes, group and statutory requirements.
Liaise with group Airtel Money and other stakeholders to fully understand the technical requirements and business guidelines set at group level.
Manage the process of preparing the periodic financial planning documents and historic financial statements to guide the business in planning and assessing its performance.

Accounting Hygiene

Ensure all accounting entries are posted.
Approval of posting of non-routine entries – reversals, adjustments etc
Generating financial reports based on the collated data.
Validation of data and reports and FR checks
Revenue reconciliations and other key GL reconciliations
Accounting and reporting – TB, BS, PL, MAPA, CWN.
MIS reporting
Audit closure
Control checks and improvements
GL reconciliations

Internal and External Audit Exercise

Ensure timely completion and coordination of Monthly / Quarterly Audits with no qualification or material adjustments.
Liaise with External and Internal Auditors to resolve audit queries.

Operational Efficiency

Ensure all Transactions and Reporting are done within acceptable time frame without delay for closure timeline using appropriate tools to ensure that the business achieves the desired or better outcomes.

Monitor Policies & Procedures Compliance

Ensure compliance with financial control policies and procedures.
Ensure compliance with all tax requirements/legislation.
Ensure that all processes and controls are executed according to the set policies and procedure.

Relationships Management

To manage relationship with Internal and External Customers and other service providers in relation to settlements and payment.
To manage relationships with other business partners e.g. all Leased line operators as well as Airtel Money.

Regulatory

Monitor all regulatory requirements and advise respective staff.
Finance input for annual statutory returns
Contracts and agreements review
Prepare and submit regulatory reports.

Educational Qualifications & Functional / Technical Skills

Graduate degree in Accounting or related discipline; Professional qualification in Accounting
Chartered Accountant: ACCA/ACA
Proficient in the use of Microsoft Office tools
Adept user of Accounting packages; Oracle ERP and Hyperion Financial Management (HFM)
Good Communication (Oral & Written) and Inter-personal skills.
Detail Oriented and Analytical
Spontaneous and logical

Relevant Experience

6-10 years preferably in FMCG, Communication & Telecom

Other requirements

In-depth knowledge of the telecoms industry. Strong Analytical skills
Good Microsoft Office skills
High level of commitment and Honest, Resilience, Result Oriented, Good interpersonal skills and highly Professional.

2) New Product Development Lead

Full-time: Mid-Senior Level

Location: Airtel Nigeria Lagos State (On-site)

To lead the definition, delivery and in-life management of new products/ services for Airtel Business The role holder manager will have full ownership of product management and development portfolio for all New Products (GSM/Non-GSM & and VAS). These portfolios will continually evolve as one initiative is delivered and a new one is identified and will form a core part of the individual’s objectives.

New Product/ Service Delivery

Commercial lead for the development of Airtel Business products and proposition from concept to launch, taking responsibility for conceptualization, scoping, implementation and operationalization.
Develop new products and services within the distinct Airtel Business brand and ensure effective hand-over to the segment management team and relevant in-life product managers.
Scoping of the technical and operational feasibility of bringing product proposition to market. Documentation of detailed business, process and functional requirements for product concepts to support product and proposition launches.
Work with the IT and network teams to develop a working understanding of the technical deliverables required to meet the business needs and ensuring that any the proposed solution will be fit for purpose and commercially viable.
Manage the trade-off between speed to market, cost and quality throughout the lifecycle of the project engaging stakeholders as required.
Manage and maintain project budget, controlling and analyzing impacts of changes as the project proceeds through its life cycle.
Working with appropriate Segment team and marketing communication teams to ensure appropriate ‘go to market plans’ are in place for all new product/proposition initiatives.

Product Management, proposition Development, Revenue and Margin Management

Lead all tariffs and pricing approvals
Work with Airtel stakeholder community to develop competitively priced value proposition and packages which generates agreed margins for products and services.
Ensure high level of customer and network experience for the segment.
End-to-end management of existing SME products (GSM and Non-GSM) and value propositions to meet targets for profitability and revenues, as agreed with the Head, Product Management/ Development.

Business Analysis, Data analysis, Usage and Retention analysis and Intervention

Manage each in-life products and services on a profit and loss account basis, using financial performance data to make individual product investment and withdrawal decisions, proposing and implementing changes required to optimize performance through.

Customer incentives plans
Sales incentives plans
Upgrade
Cross Sells

Analyze the daily, weekly and monthly reports, region wise and at pan OPCO level to understand the trend of customer demands and acceptability inclination.

Total Quality Management

Develop the standard for ensuring companywide operational readiness and go /no go decision gates for all product launches.
Documentation of detailed business, process and functional requirements for product concepts to support product and proposition launches.
Full integration of quality management processes and their effective deployment on a day-to-day basis.
Use relevant metrics and measures to routinely monitor progress against targets and take appropriate managerial action to ensure targets are met or exceeded.
Ensure that all product launches are supported by end-to-end definition of the customer journey from lead to cash to trouble resolution, in order to deliver optimal customer experience and first time right in all product launches.

Commercial Viability assessments

Work with Segment teams and all stake holders to develop financial appraisal model as a decision gate prior to product development kick off.

Market and Customer insight

Use market gap analysis and segmentation data on the Nigerian enterprise solutions market to identify opportunities for additional products and services. Present compelling business cases for new products, demonstrating return on investment.

Cross Functional Engagement and Support

Work with all relevant stakeholder in the definition, impact assessments and development of new products. Stake holders include but are not limited to IT, Networks, Legal and Regulatory, Marketing, Customer service, Supply chain, External vendors, HR, and regional sales teams.

Trade and Sales team information dissemination and Training

Carry out training needs analysis and deliver appropriate training to support every product launch.
Effective interpretation and cascade of all new enterprise value propositions to the regional Enterprise sales team.

Effective Competitor analysis and Intelligence

Effectively liaise with all relevant stake holders in analyzing competitor’s activities as well as relevant market development and proposing pre-emptive counter measures which may be in the form of new product initiatives.

Team Management

Provide clarity of purpose to team members.
Ensure effective prioritization of product development activities and alignment of such to the overall SBU and companywide objective.
Coach, mentor and guide team members, ensuring high motivation and engagement.
Put in place training and development plan for members of the team.

Must have:

1st first degree or its equivalent in Computer science, Business Administration, Sales and Marketing or Business-related discipline
2nd Degree i.e., MBA or M.Sc. in a discipline related to any of the above is recommended.
A professional qualification of Project Management, Business Analysis is desirable.
Solid problem-solving and business acumen skills.
Proven organizational development, performance management and employee relations skills.
Must demonstrate interpersonal savvy with the ability to manoeuvre through complex situations effectively while building constructive relationships Ability to build partnerships in a matrix organizational environment along with providing coaching/counselling to all levels within the organization.

Major challenges:

a. Driving exponential business growth across all regions.

b. Limited IT capabilities of data management and segmentation of this segment

c. Creating visibility of Airtel products and services.

d. Effective delivery and timely communication of all schemes and product launches to existing and potential corporate accounts

Must have:

8+ years of varied experience in Sales & Marketing with at least 4 years at middle management level handling independent businesses.
An in-depth knowledge of enterprise systems is highly desirable.
Relevant experience in Telecom industry is desirable.
Product Management, Business Analysis and Planning, Product Development, Strategic Sales Management, Channel management, Key account management, Presentation, Business Case Development.
Product Development
Business Process Engineering and re-engineering
Ability to use market research gap analysis to develop profitable products and services.
Knowledge of the Nigerian enterprise solutions market.
Ability to exercise “thought leadership” throughout Airtel and customer organizations.
Analytical thinker who can plan/execute action to exploit business opportunities.
Ability to present compelling business cases for investment in new products and services development.
Utmost professional integrity.

3) Transmission Operations Engineer

Full-time: Mid-Senior level

Location: Airtel Nigeria Lagos State (On-site)

This is a vital position to support enterprise and shops in providing technical issue resolution for enterprise customer locations. This person will be interacting with the Partners’ teams’ very extensively. Robust, flexible and state of art fiber and microwave transmission network operations & delivery is the essence of the role.

Enterprise microwave and fiber link network operations:

– Preventive and corrective Maintenance of microwave access & BB network to meet required link / network reliability criteria.

Study the new site’s requirements and prepare connectivity plan.
Take inputs for new customer integration and expansion from enterprise project team and implement expansion of transmission links / network.

Last mile PTP and PMP maintenance for enterprise customers:

Analyse monthly and escalate any frequency interference cases as & when reported or noticed.

Redundancy & protection resilience tests:

– Ensure network redundancy & reliability better than 99.999%.

This should include expansion of existing network and planning of new routes as well.
IP Network including IPRAN

Regulatory Compliance:

– Sound knowledge of local regulatory requirements regarding frequency spectrum use.

Last mile, access & backbone network including link engineering. Validation of LOS reports and ATP documents. Preparation of feasibility reports as required from time to time. Carry out sample checks for LOS reports and ATP documents.

Good Technical Knowledge:

– Must know in-depth knowledge of transmission technologies like microwave, Fiber networks, DWDM, SPDH/SDH, ASON, VSAT, MPLS, Data communications, etc.

Vendor partner governance.
Preparing RFP & Technical specifications
Close interactions with internal departments like Enterprise project, enterprise sales, deployment, and MS operations.
Bandwidth and capacity planning & management. Monthly monitoring of traffic, utilization and keep optimizing the links to ensure each links have sufficient capacity to carry traffic, where congestion exists, the network planning team be engaged.
Adherence to the local regulatory requirements wrt frequency spectrum usage.
Operations OPEX preparations, progress monitoring and tracking for Fiber and microwave expansions involving enterprise operational issue resolutions.
Day to day monitoring of KPIs of transmission network to ensure that the reliability is as good as it was planned.
Regular meetings with partners and other stakeholders.
Transmission (Microwave, satellite and Fiber) technologies available from various vendors
Routers, switches, aggregators & protocols
IPRAN, IP networks, LAN, WAN
Bandwidth & capacity management
Technologies for Last mile connectivity
Various interfaces
MPLS / DCN network
Should have knowledge of local geography, regulatory & customers
Leadership & entrepreneur skills

Educational Qualifications & Functional / Technical Skills

Bachelor of Engineering Degree in Electronics & Communication
Sound knowledge of Transmission of Mobile & Enterprise Network – Operations
Analytical and Presentation skills

Relevant Experience

Minimum 5 – 7 years relevant experience in Operations of transmission networks domain

Other requirements

Logical decision making abilities.
Flexible and dedicated.
Ability to innovate and deliver value to business.
Ability to manage an outsourcing partner to effectively deliver on SLAs.
Impeccable integrity and character
Go-getter

4) Head, Data Centre

Full-time: Mid-Senior level

Location: Airtel Nigeria Lagos State (On-site)

The role holder will lead the team (Sales, Project & Operations of Data Centre) to enhance business

(Sell through Approach) through the airtel Enterprise sales team to various enterprise organizations and through channel partners like Telecom, System Integrator, Tier II vendors, OEMs.

The role holder will be needs to be technologically and commercially sound and should have experience in leading consultative selling teams and DCMS sales cycles.

He or She must possess advanced product knowledge and skill sets to enable the field sales team. He should have proven success in managing teams to sell Data Centre proposition to the top CXO level in large enterprise, Carriers, OTT and SMB.

The job would involve travelling across regions, manage the sales team & solutions teams Own and manage Opco HR Dashboard and provide a satisfactory onboarding experience to new employees and providing functional support, data entry, filing and other administrative duties may also be required.

Lead the Sales Team to Sell Data Centre managed Services (DCMS)
Lead the Sales Team to Sell Data Centre managed Services (DCMS)
Ensure sales quotas for all products are met and exceeded whilst ensuring support to enterprise sales team in the field.
Develop and Drive Sales Strategy / Execute GTM plans: Win large deals in Enterpriser / Govt / Carrier / OTT and others.
Oversee Data Centre project Delivery & Customer Deliverables. Create process and streamline. Ensure effective operations of Data centre.
Meet Annual Operating Plan
Overall PnL responsibility
Winning with others – Creates a win-win relationship internally and with customers/partners.
Act with passion, energy and can-do attitude for achieving stretch team goals.
Effective Communication and Negotiation Skills
Ability to influence and get things done quickly.
Cross functional skills
Analytical & problem-solving skills, solution and technical skills in data centre, cloud and managed services
Aggressive appetite for achieving Business Target
Effective engagement capabilities
Creativity (out-of-the box thinking) and Business Acumen and high regards for ethics
Conflicts management skills to achieve mutual goals.
Customer Service orientation
10+years’ experience in a multinational business environment
3+ years of experience in establishing Data Center Business
Complete knowledge of Data Centre Business
Ability to articulate the value proposition and bring the TCO and RoI benefits as appreciated by the customer.
Handle CXO level discussion on Data Centre roadmaps and Cloud adoptions.
Ability to seamlessly work with various cross functional teams to put together a wining solution proposal meeting the customer’s nosiness as well as technical requirements.
PnL Orientation

5) Lead: Carrier Management – Voice & Data

Full-time: Mid-Senior level

Location: Airtel Nigeria Lagos State (On-site)

To plan and achieve the target revenue from the carrier and international businesses relating to voice and data, while also ensuring effective management of Airtel Nigeria’s relationship with all signed global accounts & carriers.

Revenue Generation (Voice & Capacity etc)

Develop strategies/plans to build and achieve the target revenue from international carrier businesses.
Rigorously plan and monitor activities to ensure Carrier’s revenue contribution to total company revenue is as per AOP.
Increase share of international carrier business and revenues for Airtel Nigeria.
Ensure critical business KPI’s are met i.e. Revenue, NR/GR, profitability, market share.
Support Retail/Marketing by managing international termination cost and driving profitability.
Deal management, swap negotiations and market making activities to generate revenue in line with AOP.
P&L analysis and management.

Business Growth & Expansion

Acquisition of global and regional accounts with a view to obtaining new business and achieving incremental Enterprise revenue.
Account management of OPCO/Global/other carrier defined partners.
Upsell new services to Global accounts and Interconnect partners.
Drive most commercially efficient and quality focused carrier relationships.
Continuously identify new business/products and means of driving revenue for International carrier business.
Grow international traffic/capacity and achieve the desired share of total international traffic/capacity.
Create and manage sales pipelines to deliver bookable revenues.
Ensure/Enable growth of market share for the outgoing international voice minutes for the company in conjunction with marketing team.

Carrier Industry Awareness

Identify and pursue new interconnections.
Building alliances with strategic partners in the international space and locally.
Understanding and Application of Tariff/Trading Agreements
Negotiate and manage commercial agreements.
Client Relationship Management of accounts (OPCO’s & Others).
Represent Airtel NG at relevant international events.

Programme Efficiency

Administration of termination rate agreement and business development proposals.
Negotiate commercials/termination rates and manage commercial agreements.
Coordinate & negotiate the establishment of service agreements with all Global/OPCO/carriers accounts for voice, data & other services up to sign off with management.
Performance management, reporting, tracking and analysis for carrier related products/lines.
International traffic studies, transit traffic and traffic quota allocation and other reports.
Ensure proper reconciliation of financials in conjunction with the Finance team and also ensure contract terms are kept.
Dispute resolution.
dentify business risk relating to carrier/transit lines of business and engagement with internal stakeholders and support teams to manage such risk.
Train and mentor team members.

Operations (Networks, IT, Finance)

Manage day-to-day activities for international voice & VAS services for retail and transit business (Internal & External).
Destination pricing and monitoring for transit and retail businesses.
Rate sheet generation for all partners as required (daily/weekly/monthly).
LCR generation.
Rate sheet management (Incoming and Outgoing) and implementation across systems.
Co-ordination of voice related activities/projects across different units – I.T, Networks, Finance etc.
Management of carrier application tool, develop roadmap for upgrade and its efficient usage across business units in Airtel (i.e NovaTel).
Capacity management (Trunk optimization and drive expansion as required).
Monitor, manage and ensure quality of service (QoS) for voice related products for retail, transit and other services under the scope of carrier & transit.

Must have:

Bachelor of Science degree or equivalent in IT, Engineering or Telecom field with Training in Project Management, Business Skills, Marketing  A professional qualification will be an advantage i.e. MBA, M.Sc.

Must have:

Minimum 8 years of work Experience with ~ 3 years in Marketing/Carrier business
~ 3years of relevant experience in Telecom with
Knowledge and experience in managing carriers, roaming and international business is a prerequisite.