Other messaging apps like Signal and Telegram are seeing a sudden increase in demand as WhatsApp’s updated terms of service raised eyebrows.
WhatsApp, which uses Signal’s encryption technology, laid out fresh terms on Wednesday, asking users to agree to let owner Facebook Inc and its subsidiaries collect user data, including their phone number and location.
Over 100,000 users installed Signal across the app stores of Apple and Google in the last two days, while Telegram saw almost 2.2 million downloads, according to data analytics firm Sensor Tower.
On the other hand, new WhatsApp installation fell 11% in the first seven days of 2021 compared with the previous week.
WhatsApp makes it clear that it is sharing information with “third-party service providers and other Facebook Companies in this capacity…”
“a third-party service or another Facebook Company Product linked through our Services, such as when you use the in-app player to play content from a third-party platform,” some information about WhatsApp users including IP address is shared with Facebook or the third-party service, according to the new policy.
WhatsApp, however, said that the information will help to improve infrastructure and delivery systems, understanding how WhatsApp’s Services or theirs (Facebook and other Facebook companies) are used; promoting safety, security and integrity across the Facebook Company Products, e.g., securing systems and fighting spam, threats, abuse, or infringement activities.
WhatsApp said will be improving Facebook’s services and users experiences around them, such as making suggestions for users (for example, of friends or group connections, or interesting content), personalizing features and content, helping users complete purchases and transactions, and showing relevant offers and ads across the Facebook Company Products.
By: Ifunanya Ikueze