Facebook has explained the reason behind its platforms outage on Monday. Services were restored Monday night after its entire network were down for several hours.
In a statement Facebook apologized to the billions of people using its services for the inconvenience caused.
The company said that its engineering teams learned that “configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication.
“This disruption to network traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt.”
It said that the “underlying cause of this outage also impacted many of the internal tools and systems we use in our day-to-day operations, complicating our attempts to quickly diagnose and resolve the problem.”
Facebook said that it believes “the root cause of this outage was a faulty configuration change. We also have no evidence that user data was compromised as a result of this downtime.”
The Social media giant added that it is “working to understand more about what happened today so we can continue to make our infrastructure more resilient.”
Following the outage, Facebook shares fell 4.89% to $326.23 per share at the close of trading on Monday.
Ifunanya Ikueze is an Engineer, Safety Professional, Writer, Investor, Entrepreneur and Educator.